Política de privacidade

 

Privacy Policy

Last updated: February 13, 2026

Our store operates this website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or communicate with us by any other means.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any data that identifies you or that can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably be linked to you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.

  • Account information including username, password, security questions, preferences, and settings.

  • Transaction information including items viewed, added to cart, saved to wishlist, purchased, returned, exchanged, or canceled, and your purchase history.

  • Communications with us including information you provide when contacting customer support or submitting a complaint.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including details about how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you, when you create an account, use the Services, communicate with us, or otherwise provide your information.

  • Automatically through the Services, including from your device when you visit our website or use our products or services, including through cookies and similar technologies.

  • From service providers, when they enable certain technology or process personal information on our behalf.

  • From business partners or other third parties.

How We Use Your Personal Information

Depending on your interaction with us, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your information to fulfill our contract with you, process payments, manage orders, remember preferences, send account notifications, facilitate returns, create and manage accounts, arrange shipping, enable reviews, and provide a personalized shopping experience.

Marketing and Advertising

We may use your personal information to send promotional communications via email, SMS, or postal mail, and to display advertisements online based on your interactions with our Services.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide secure checkout, detect and investigate fraudulent or malicious activity, protect public safety, and ensure the security of our Services.

You are responsible for maintaining the confidentiality of your login credentials.

Customer Support

We use your information to respond to inquiries, provide assistance, and maintain our relationship with you.

Legal Compliance

We may use your information to comply with applicable laws, respond to lawful requests from authorities, enforce our policies, or participate in legal proceedings.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, service providers, and third parties who perform services on our behalf (e.g., payment processing, IT management, analytics, customer support, shipping, and fulfillment).

  • With marketing and advertising partners, including Shopify’s advertising services, to provide personalized advertising.

  • When you direct or consent to disclosure (e.g., through social media integrations).

  • With affiliates or within our corporate group.

  • In connection with business transactions such as mergers or insolvency proceedings.

  • To comply with legal obligations or protect our rights and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services in order to provide and improve them.

Information you submit may be transmitted to and shared with Shopify and third parties located in countries outside your own.

Shopify may process your information to support advanced features, improve services, and enhance security. Shopify is responsible for responding to requests related to data it processes for these purposes.

For more information, please visit Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. We encourage you to review their policies before providing personal information.

Children’s Data

The Services are not intended for minors. We do not knowingly collect personal information from children under the age defined by applicable law in their jurisdiction. If you believe a child has provided us with personal information, please contact us for deletion.

Security and Retention

No security system is completely secure. While we implement reasonable safeguards, we cannot guarantee absolute security.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access your personal information

  • Right to request deletion

  • Right to correct inaccurate information

  • Right to data portability

  • Right to opt out of targeted advertising or data sales (where applicable)

If you reside in the UK or EEA, you may also have:

  • The right to object to processing

  • The right to restrict processing

  • The right to withdraw consent

We will not discriminate against you for exercising your rights.

To exercise your rights, contact us at:
📩 moonlure.info@gmail.com

We may need to verify your identity before fulfilling your request.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

When transferring data outside the EEA or UK, we rely on recognized legal safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: moonlure.info@gmail.com
Address:
Paseo de Lisboa 25
Fuenlabrada, Madrid 28943
Spain

For the purposes of applicable data protection laws, we are the data controller of your personal information.